- Global leader in supply chain and logistics
- Western Sydney location
- Competitive hourly rate
Company
People2people have been engaged to recruit for a leading supply chain company that has over 76,000 employees worldwide. Our client is seeking a Customer Service Supervisor to manage a strong mid-size team.
Role
The role is a Fixed Term Contract for 12 months with an ASAP start. As the Customer Service Supervisor, you will be responsible for managing a logistics team. Your role will include the following responsibilities but will not be limited to-
- Direct, monitor and manage the activities of Team Leaders and Reps in the management functions to extend individual skills and achieve overall objectives.
- Provide operational and administrative support and assistance to the Customer Service Manager and Operational team in relation to orders, deliveries, and transport/freight and site administration.
- Liaise and channel communications effectively between operations and customers.
- Provide reporting to internal and external clients inclusive of KPI and billing information.
- Provide adequate support and coaching for direct reports and give regular feedback on performance amongst direct reports
About You
- Advanced computer skills (MS Word, Excel, etc.)
- Experience in the 3PL / Logistics industry
- Highly experienced in building and maintaining Customer Relationships - Equivalent combination of Education and experience.
- Knowledge of transport requirements and warehouse management system skills
- Leadership skills to be able to manage the team by example and to develop the team
Please APPLY TODAY through the appropriate link. For any questions, please call Charisma on (02) 8270 9722
At people2people and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.