5 tips to lighten your HR department's workload

Mark Orson • November 1, 2021

Start By Upgrading Your Payroll Software

Investing in a digitised payroll system to save time and increase efficiency. Ensure you find payroll software that is flexible, scalable, easy to use, and compatible with your business industry.

Let's say your company has a payroll system set in place. Does the current payroll software accommodate modern workforce complexities? Ensure you upgrade your payroll system to keep up with the new ways of working.

Make the HR Department Paperless

Say goodbye to paper documents. You waste valuable time and money if your employees need to send out paper requests and print out forms.

When employees can make HR requests on their phones or computer through the internet, they become more self-sufficient. Your human resource team will, therefore, spend less time managing straightforward tasks. Ensure you invest in an excellent online system that allows every employee to find valuable information within seconds.

Automate Employee Onboarding

One of the most critical roles of your HR department is ensuring new hires complete onboarding and training courses. None of your new employees can begin working until the HR department approves the entire process. However, it doesn't mean that your HR employees have to conduct all the legwork involved in the training and onboarding process.

Instead, ensure you implement a system that allows new hires to take ownership of the onboarding procedure. Let them view relevant material, schedule training, and complete assessments by themselves. Although your human resource personnel will have to avail themselves when needed, they will spend less energy and time in the training and onboarding process.

Invest in a Detailed Employee Handbook

It will help to reduce your HR department workload by automating routine employee needs. An excellent way to achieve this is by investing in a searchable and detailed employee handbook that answers common policy questions.

Ensure it encompasses everything about employee-employer relationships to avoid the need of your employees to consult with the HR department on every minute issue. However, the handbook is bound to be rather long because it is comprehensive. Therefore, make it digital and searchable to make it easy to use for all employees.

Deliver Feedback More Frequently, But in Small Doses

Did you know that your employees — just like your customers — have become accustomed to instant gratification? What this means is that your staff expects constant employee feedback to show them where they stand. Therefore, it is time to create a scalable system that can take the pressure off your HR department without compromising performance.

An excellent way of achieving this is by delivering employee feedback more frequently but in small doses. Use non-synchronous and informal channels — including chat and email — to keep your employees in the loop. Doing this will save your HR department lots of time because your company won't need to schedule meeting for every feedback.

people2people HR Solutions was established in 2007 to meet the demand for outsourced HR, recruitment, workforce management and payroll solutions.

Partnering with local and multinational organisations we are focused on getting results and adding value to our clients. 

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In business since 2002 in Australia, NZ, and the United Kingdom, people2people is an award-winning recruitment agency with people at our heart. With over 12 offices, we specialise in accounting and finance, business support, education, executive, government, HR, legal, marketing and digital, property, sales, supply chain, and technology sectors. As the proud recipients of the 2024 Outstanding Large Agency and Excellence in Candidate Care Awards, we are dedicated to helping businesses achieve success through a people-first approach.



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